FAQ's

What makes TruFloat Coolers different from other brands?

TruFloat Coolers are designed with advanced insulation technology to keep your items cold for extended periods. They are durable, easy to transport, and built to withstand harsh outdoor conditions.

How do I use a Restube product?

Restube products are simple to use. Attach the Restube to your belt or swim trunks, and in case of an emergency, pull the trigger to release the buoy. Detailed instructions are included with each product, and you can also find a tutorial on our website.

What sizes are available for TruFloat Paddle Boards?
We offer a variety of paddle board sizes to suit different needs and skill levels. Please check our product pages for specific dimensions and recommendations based on your height and weight.

Are TruFloat Tumblers dishwasher safe?
Yes, our tumblers are designed to be dishwasher safe for easy cleaning. However, to ensure longevity, we recommend hand washing them when possible.

How do I assemble a TruFloat Dock?
TruFloat Docks come with detailed assembly instructions and all the necessary hardware. You can also find assembly videos on our website. If you need additional assistance, feel free to contact our customer service team at Sales@trufloat.ca.

What is the warranty on TruFloat products?
We offer a one-year limited warranty on all TruFloat products. This warranty covers manufacturing defects and workmanship issues. For more details, please visit our warranty page or contact our support team.

Can I return or exchange a product?
Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Please refer to our return policy page for more information on the process.

How can I contact customer service?
You can reach our customer service team by emailing Sales@trufloat.ca. We are here to help with any questions or concerns you may have.

Do you offer international shipping?
Yes, we ship our products internationally. Shipping rates and times may vary depending on the destination. Please check our shipping policy page for more details.

For any other questions, please feel free to reach out to us at Sales@trufloat.ca. We are always happy to assist!